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May 13, 2024
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PHT 117 - Communication & Professionalism for Pharmacy Technicians1.0 Credits
Provides fundamental components of theoretical and applied aspects of personal and interpersonal communication related to pharmacy practice. Theoretical aspects include such topics as communication perceptions and barriers, listening, responding, assertiveness and non-verbal communication. Applied aspects include such techniques as role-playing, group discussion and interviewing. This course also examines the methods and practice of interviewing with respect to the roles and functions of both interviewee and interviewer.
LEC 15 Contact hrs
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