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Nov 21, 2024
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HOS 116 - Spa Retailing3.0 Credits
This course is designed to educate and train spa professionals in the art and science of retail. The course will prepare students for the ISPA Retail Management for Spas exam. Students will be provided with business tools for growth, demand and change of the spa industry; and use informational tools and resources on subjects such as retail, financial management, compensation, consumer and industry research and trends, and standard operating procedures and management skills. Other topics include: retail strategies, planning, management, and administration; inventory purchasing and management; evaluating the financial performance of a spa; concepts of sales and service; visual merchandising; developing a timeline for the opening of a spa retail program; and determining the cost of sales in the spa retail area.
LEC 45 Contact hours
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