HOS 256 - Quality Assurance Management

3.0 Credits

Advocates the principles of Participation Management which provides managers, supervisors, and employees the system to increase the profitability and productivity of lodging and food operations. Enables staff and management to work in an environment of complete understanding, thereby creating the quality of service desirable for guests.
Prev. Course Codes: RMA-250, RMA-064
LEC 45 Clock hours